How CrossNet is Delivering A+ Customer Service During COVID-19 and Beyond
Ecommerce Disruptors is visited by the co-founder of CrossNet, Chris Meade. In this podcast. Noel and Chris discuss how the COVID-19 pandemic has influenced branding and marketing strategies, and what approach CrossNet is taking during this time.
It certainly is a tough time for most businesses, however, CrossNet has seen more revenue in the past two months than their entire 2019 year. Chris speaks of the importance of having an empathetic approach in addition to continuing to invest in successful brand campaigns.
Additionally, customer service plays a huge role in how someone views your brand, and with the current circumstances and the trend of online shopping, it becomes one of the most crucial business elements. Learn how CrossNet is staying on top of the game.
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