Account Manager

We are currently looking for an Account Manager to join our growing team. If you are interested please apply and complete the listed assessments. We are pet friendly and love to have our furry friends around the office!

Account Manager Position

• Be the primary point of contact and build long-term relationships with customers. This includes managing communication between clients, creatives, and technologists.
• Preparing account service-related documents such as presentations, emails, and other client communications and correspondence.
• Becoming a trusted advisor with key accounts and stakeholders.
• Ensure the timely and successful delivery of our solutions.
• Clearly communicate the progress of active projects to clients. This includes communicating client specific KPI's and how this has impacted ROI.
• Consistently explore new organic opportunities with existing clients
• Responsible for on-boarding and integrating new clients.
• Communicate between client and internal teams.

Requirements

• Proven account management or other relevant experience
• Demonstrated ability to effectively communicate at all levels of an organization
• Experience in delivering client-focused solutions based on a client's specific needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, verbal, written communication and presentation skills
• Bachelor's Degree in appropriate field of study or equivalent work experience
• 4-5 years of marketing experience within a digital agency
• Self-motivated and able to thrive in a results-driven environment
• Must have an understanding of website development, marketing, measurement and analytics, content management, digital marketing, SEO and social platform.
• Experience in strategic planning with digital marketing engagements. E-commerce or project management roles are a plus.

Technical Skills

• Microsoft Office Suite
• Google Suite
• Google Analytics
• Keynote
• Hubspot (or similar CRM experience)

Experience

• 4-5 years of marketing experience within a digital agency
• Must have an understanding of SEO, SEM, PPC, and Website design
• Strong communication, negotiation, and relationship building skills.

Job Type: Full-time

Salary: $45,000.00 to $70,000.00 /year